Master Portable Toilet Freeport, IL

Frequently Asked Questions

Are your porta potty units wheelchair accessible?

Yes, we offer ADA-compliant and wheelchair-accessible porta potty rental units that are spacious and equipped with ground-level entry, safety handrails, and non-slip flooring. These units are ideal for ensuring inclusive access at your event or work site.

Do you provide handwashing or sanitizing stations with the rentals?

Absolutely. We offer a range of handwashing and sanitizing stations that can be rented alongside our porta potty restroom units. These promote hygiene and can accommodate single or multiple users depending on your needs.

What happens if I need to extend the rental period?

If your project or event runs longer than expected, just give us a call. We’re happy to extend your portable toilet rental period, subject to availability, and adjust the pickup date accordingly.

Is maintenance provided during long-term rentals?

Yes. For ongoing rentals, we provide routine maintenance, which includes cleaning, restocking supplies, and waste removal. We ensure the restroom trailer units remain clean and functional throughout the rental period.

What should I do if there's an issue with the porta potty during my rental?

Our customer support team is available 24/7 to handle any concerns. Whether it’s a servicing need or an emergency repair, we’ll dispatch a team promptly to resolve the issue.